Shipping policy

We're happy to ship to customers around the world.

Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Shipping Time

Once shipped, delivery times vary by destination, typically 7–15 business days depending on your location and local customs processing.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order details.

International Orders

Customers are responsible for any customs duties, taxes, or import fees charged by their country. These are not included in the item price or shipping cost.

Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey.

Delays

While we do our best to ensure timely delivery, delays can occasionally occur due to customs, weather, or carrier issues beyond our control.

Questions about your shipment? Email altavorgroup@gmail.com with your order number.